Service Shopper Program

Branch Locations

Service Shopper Program

We would like to invite you to participate in our Service Shopper program. Your feedback will allow us to build a credit union that meets your needs. Best of all, we'll pay you for your time. For an average of 20-30 minutes per month, you can make a difference in your credit union.

Our members are the key to our success. We have partnered with Support Financial Resources to survey your experiences and we are looking forward to including your feedback in our plans for future growth.

Sincerely,
Tommy D. Seargeant | President/CEO
Greater TEXAS Federal Credit Union

What's In It For Me?	Three Easy Steps!	What Are The Rules?
As a thank you for your time: For each completed teller, drive through and phone survey, we will deposit $10 directly into checking or savings account. We will deposit $20 for each completed member service or loan inquiry survey. Support will provide you with sample scenarios to use if you don't have an actual member service or lending needs. Earn Shopper Rewards In addition to the survey payment, each month, Support will randomly draw winners from a list of completed surveys. Shopper Rewards include VISA gift cards valued between $25 and $50.	Step 1: Sign up Click the Enroll Now button and fill out the form. After enrollment, you will receive a Confirmation email with your login and password. Step 2: Survey A few weeks after enrollment, you'll receive another email from Support with your first scheduled survey. Make your visit or phone call. Step 3: Submit Fill out the online survey, include detailed supporting comments and click Submit at the end of the survey.	1. Must be a current member of the credit union. 2. Must have an active email account. 3. Must provide employee name/ID. 4. Must be objective and detail oriented. 5. Must remain anonymous to preserve the integrity of the program. How Often will I survey? Usually one (1) survey per month is assigned. Once the assignment is completed and submitted, you may have the opportunity to complete additional surveys through our banked survey program.

What's In It For Me?

Three Easy Steps!

What Are The Rules?

As a thank you for your time:

For each completed teller, drive through and phone survey, we will deposit $10 directly into checking or savings account. We will deposit $20 for each completed member service or loan inquiry survey.

Support will provide you with sample scenarios to use if you don't have an actual member service or lending needs.

Earn Shopper Rewards

In addition to the survey payment, each month, Support will randomly draw winners from a list of completed surveys.

Shopper Rewards include VISA gift cards valued between $25 and $50.

Step 1: Sign up

Click the Enroll Now button and fill out the form. After enrollment, you will receive a Confirmation email with your login and password.

Step 2: Survey

A few weeks after enrollment, you'll receive another email from Support with your first scheduled survey. Make your visit or phone call.

Step 3: Submit

Fill out the online survey, include detailed supporting comments and click Submit at the end of the survey.

1. Must be a current member of the credit union.

2. Must have an active email account.

3. Must provide employee name/ID.

4. Must be objective and detail oriented.

5. Must remain anonymous to preserve the integrity of the program.

How Often will I survey?

Usually one (1) survey per month is assigned.

Once the assignment is completed and submitted, you may have the opportunity to complete additional surveys through our banked survey program.

For more information, email shopper help at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or dial 1.800.444.5465 and select Option 4. To verify the integrity of the credit union's participation in the Service Shopper Program, you can contact Brandy Conway, Marketing Director at 512.458.2558.

Credit union employees and their family members may not participate. All applicants will be verified.
* Compensation does not constitute an employment contract - it is simply a Thank You for your time.
** Shopper Rewards are subject to the terms and conditions of SFR.

If you are having trouble with the Enroll Now button, copy and paste this link to your browser. https://dyna.serviceexperiences.com/shopper/signup.aspx?icode=gtfcu&isource=email

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