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Multifactor Authentication

What is Multifactor Authentication (MFA)? MFA offers an added layer of authentication to protect on-line users when they access online banking. It’s another way the computer identifies you when accessing your account information. In fact, FFIEC regulations require that all financial institutions add “multi-factor authentication” to their online services. How will this affect GTNet users? GTNet Users will find a simple enrollment process that involves enrolling with your member number, password, random security code and setting up 5 security questions that will be asked randomly upon your return visits to GTNet.

Click here  to logon to GTNet using MFA.

Security on the Internet is important to everyone and it is especially a top concern to Greater TEXAS Federal Credit Union and Agglieland Credit Union.

Summary of the first time you log in after Registration

The login process:

  • Login is a multiple step process instead of one screen where you enter your Member Number and Password. You will now enter your Member Number and random Security Code.
  • The next screen will prompt you to enter your Password and display the Secruity Image that you selected during registration.
  • The first time you login to register, you will be asked to enter in five Challenge Questions and corresponding answers as well as a Security Image. If you do not register your PC, you will be asked one of your Security Questions at each login.

Step 1: Enter Member Number or Nickname and random Security Code.
Step 2: Answer the Security Question if your PC is not registered.
Step 3: Verify that your Security Image is correct and enter your current Online Banking Password. Select the radio button next to Register your Computer to skip the Security Question.

What is the Security Code?
The Security Code is an extra security measure used to eliminate fraudsters from randomly selecting account numbers.

What is my Security Image?
The Security Image is used to help you identify GTNet as a legitimate site for Greater TEXAS Federal Credit Union and Aggieland Credit Union. The text word or phrase you select will be converted to an image. This image will identify GTNet Online Banking as a legitimate site. You cannot use more than 20 characters and you cannot use symbols or special characters. When you log into Online Banking you will see the Security Image. (Please do not enter Passwords for your Security Image).

What does "Register This Computer" mean?
If you choose to register your computer, you will not be prompted to answer one of the 5 Security Questions you set up during enrollment. You will still have to enter in your Member Number, password and the random Security Code. You can register your computer after you have completed the initial enrollment. The system uses information about the members hardware and software to recognize a registered computer. If you delete your cookies on your PC, you will have to re-register the computer.

What does "Do Not Register This Computer" mean?
If you are using a computer that is accessed by numerous users (Ex. library or Airport KIOSKs) we recommend that you do not register your account on this PC. We only recommend you register your personal computer at home.

Can I register on another computer?
Yes. You can register your account on more than one PC.

Can my spouse, children, and I register on the same PC?
Yes. You can register numerous accounts on the same PC. This will bypass the security questions when you log in for the account register.

Do I have to re-register my PC when I delete my cookies?
Yes. The system uses your PC hardware and software information to recognize you are a legitimate user. If you delete your cookies, the information is no longer available to authenticate your login. You will be prompted to answer one of your security questions.

Why do I have to register again when I use a separate browser on the same PC to access Online Banking?
When you register your account on a certain PC it stores software and hardware information used to access Online Banking. The system stores information like your browser (Internet Explorer, Netscape, Firefox) and operating system (Windows XP, 2000, Macintosh). If you access Online Banking with anything different for future logins, you are required to register the new system information.

Will my current Online Banking password number change?
No. The password you use to log into Online Banking will remain the same.

What if I forget my password or the answers to my eecurity questions and I am locked out of Online Banking?
Please feel free to call us at (512) 458-2558 ext. 1003 or (800) 749-9732 and we can reset your information.

How do I change my Online Banking Password?
If you are NOT locked out of Online Banking, log in and click the Change Password button and enter your current Online Banking Password followed by your new Password twice.

Can I change my Security Questions and/or my Security Image?
Yes. Log into Online Banking, click on Change Secruity Questions.

What is the Login Nickname?

Members can log in to Online Banking using a specified Nickname instead of your Member Number. The User Name must be 6 to 20 alphanumeric characters. You cannot use all numbers.

If I get locked out of Online Banking, will I have to re-register for the new security piece?
It depends, if you do not remember your Online Banking password, we can unlock you and you will not have to re-register. But if you do not remember you Security Questions then yes you will have to re-register.

Why all this attention to the login process?
One of the most popular methods of fraud is through impersonating individuals during the login process. It is our intention to make this process as difficult as possible for these fraudsters while keeping your experience as hassle-free as possible.