Stout came on board at Greater Texas in 2021 and quickly established herself as an effective contact center leader. She has strengthened member relations, formalized a data-driven operational plan, and created a top-tier member experience. She has also been an integral player in the implementation of advanced technology to better serve members and in the development of the credit union’s new core system.
“Stephanie is extremely dedicated to making sure our contact center delivers exceptional service to every member,” said Howard Baker, President and CEO of Greater Texas|Aggieland Credit Union. “By leveraging the use of new technology and the talents of our people, Stephanie is helping us deliver a top-tier experience for anyone who engages with the contact center.”
Outside of her role at Greater Texas, Stout is Vice President of the Parent/Teacher/Friends Board at Brentwood Christian School. She also serves as an ambassador for the online program of the University of Texas at San Antonio.
Stout will receive her bachelor’s degree in multidisciplinary studies in May 2024 from the University of Texas at San Antonio.
About Greater Texas Credit Union
Greater Texas Credit Union, founded in 1952, is a financial cooperative that emphasizes community stewardship, charitable giving, and employee volunteerism through its Greater Good initiative. Together with its subsidiary, Aggieland Credit Union – which serves the Brazos Valley – the credit union offers a wide variety of consumer-oriented banking services to its 80,000 members across the state of Texas. Greater Texas has locations in Austin, Houston, San Antonio, Bryan-College Station, Edinburg, and the Dallas-Ft. Worth market with assets of nearly $1 billion.