Austin, June 26, 2025 – Stephanie O’Neal, a three-decade financial services industry veteran, has been named Assistant Vice President of Collections at Greater Texas|Aggieland Credit Union.
In her new role, she focuses on loss mitigation, asset recovery, and risk management for the credit union. She will also continue to ensure compliance with regulatory requirements and work to identify areas for process improvement and implementation of new technologies to streamline the collection process.
O’Neal was previously vice president of collections for Servicing Solutions, a leading Texas-based provider of loan servicing and financial product solutions. She has also held executive positions at organizations such as Mechanics Bank in Nevada, Wells Fargo Dealer Services, and HSBC Bank.
“Stephanie O’Neal is a valuable addition to our team at Greater Texas,” said Lisa Back, Senior Vice President and Chief Financial OfficerGreater of Texas|Aggieland Credit Union. “Her extensive experience in the industry and in working in cross-functional management roles, fits perfectly with us as we continue to refine and improve our processes across the credit union.”
O’Neal relocated to Austin at the end of 2024 and hit the ground running. She has refined the department by building out the team, finding operational efficiencies and creating a strong cross-collaborative culture among business units. She has joined in on the credit union’s Greater Good volunteer initiatives and engaged and encouraged her team to do the same. Previously, she volunteered within the community through the National Multiple Sclerosis Society participating in walk-a-thon’s and fundraising.
