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Impersonation & Deepfake Fraud: What It Is, How It Works, and How to Protect Yourself

Fraudsters are getting smarter, and more convincing. One of the fastest-growing threats today is impersonation and deepfake fraud, a type of scam that uses advanced technology to convincingly pose as trusted people or organizations. These scams don’t rely on spelling errors or suspicious emails anymore. Instead, they exploit familiar voices, realistic videos, and trusted relationships to manipulate victims into sending money or sensitive information. 

Understanding how impersonation and deepfake fraud works is the first step to protecting yourself, your family, and your business. 

What Is Impersonation & Deepfake Fraud? 

Impersonation fraud occurs when a scammer pretends to be someone you trust, such as a family member, employer, bank employee, government official, or business partner, to trick you into taking action. 

Deepfake fraud takes impersonation a step further. Using artificial intelligence (AI), scammers can now:

  • Clone a person’s voice from short audio clips 
  • Generate realistic video calls or recordings

  • Mimic speech patterns, tone, and facial expressions 

Together, these tactics allow criminals to create highly convincing scams that feel personal and urgent. 

Common Types of Impersonation & Deepfake Scams 

These scams can target anyone, regardless of age or technical skill.

  1. Family Emergency Scams 
    A scammer pretends to be a loved one, often a child or grandchild, claiming they are in trouble and need money immediately. With voice cloning, the call may sound exactly like them. 

  2. Professional or Employer Impersonation
    Fraudsters pose as: 

    • CEOs or executives

    • Managers requesting urgent wire transfers

    • HR or payroll representatives requesting account changes

    These are often called “CEO fraud” or business email compromise (BEC) scams.

  3. Financial Institution Impersonation
    Scammers claim to be from a bank or credit union, warning of suspicious activity and asking you to “verify” account details or move funds to a “safe” account.

  4. Government or Law Enforcement Impersonation
    Calls or messages claim to be from the IRS, Social Security Administration, or local law enforcement, threatening fines, arrest, or account freezes.

  5. Romance and Social Media Impersonation
    Fraudsters impersonate someone you know, or create a convincing fake profile, to build trust over time before requesting money or personal information.

Why These Scams Are So Effective

Deepfake and impersonation fraud works because it targets human trust and emotion, not technical weaknesses. 

Scammers often rely on:

  • Urgency: “You need to act right now.”
  • Fear: Threats of arrest, loss, or harm.

  • Authority: Posing as professionals or officials.

  • Familiarity: Using real names, voices, and relationships.

Even cautious individuals can be caught off guard when a message sounds or looks authentic.

How to Protect Yourself and Your Family
Prevention starts with awareness and simple safeguards.

Personal Protection Tips

  • Slow down. Scammers rely on panic. Take a moment before acting.
  • Verify independently. Call the person or organization using a known phone number.

  • Create a family safe word. Use it to verify emergencies.

  • Limit personal information online. Scammers use social media to gather details.

  • Don’t share one-time codes or passwords. No legitimate organization will ask for them.

Protecting Older Adults

  • Talk openly about scams and common tactics
  • Encourage them to check with a trusted person before sending money

  • Remind them that urgency is a major red flag

Protecting Teens & Young Adults

  • Warn about social media impersonation 
  • Teach them not to trust unexpected messages asking for money

  • Encourage privacy settings on social platforms 

What to Do If You Suspect a Scam
If you believe you’ve been targeted, or already acted, take immediate steps. 

If You Haven’t Sent Money

  • Stop communication immediately 
  • Do not click links or download files

  • Report the attempt to your financial institution 

If You Have Sent Money or Information

  • Contact your bank or credit union immediately 
  • Change passwords and enable multi-factor authentication

  • Monitor accounts for suspicious activity

  • File a report with: 
    • The Federal Trade Commission (FTC)

    • Local law enforcement (if appropriate) 

Acting quickly can reduce damage and improve recovery chances. 

Staying One Step Ahead
Impersonation and deepfake fraud will continue to evolve as technology advances. The most effective defense is awareness, verification, and communication. By understanding how these scams work and knowing what to watch for, you can protect yourself, your loved ones, and your organization.