As online shopping picks up during the holidays, the amount of package delivery scams rise. These scams often appear as legitimate messages from shipping companies, claiming there is an issue with your delivery and prompting you to click a link or provide personal information. Understanding how these scams work is key to protecting your privacy and finances.
How These Scams Work
Scammers impersonate companies like UPS, FedEx, or DHL. They send texts or emails saying your package is delayed or needs confirmation, hoping you’ll click a fraudulent link or share sensitive information. These messages often use urgent language to pressure quick action.
Common Tactics to Watch For
- Phishing Links: Redirect you to fake websites to steal your data
- Malware: Download malicious software to your device
- Requests for Personal Info: Ask for identity or payment details
- Fake Fees: Try to charge you for false delivery issues
Red Flags in Delivery Scam Messages
- You were not expecting a package
- The message uses vague greetings like "Dear Customer"
- There are spelling or grammar mistakes
- The link does not match the shipping company’s official site
- The message creates urgency or threatens consequences
How to Protect Yourself
- Verify Directly: Contact the delivery company using their official website or app
- Do Not Click Suspicious Links: Always check the URL first
- Keep Devices Secure: Update software and use antivirus protection
- Enable Official Notifications: Opt in for alerts through the retailer or shipping company
- Limit Shared Information: Never provide sensitive data unless you are sure the source is trustworthy
- Report Suspicious Messages: Alert the FTC or relevant local agency if targeted
If You Fall Victim
- Notify your bank or credit card issuer immediately
- Change passwords to affected accounts
- Monitor accounts for unusual activity
- File a report with law enforcement and a consumer protection agency
- Consider reaching out to identity theft support services
Scammers are becoming more sophisticated, but by staying alert and informed, you can shop online with greater confidence. If something feels off, take a moment to double-check before clicking or responding. Verifying first could save you from serious trouble later.
