Tex Line

What is Tex Line?


Tex is a virtual phone assistant that can provide account information, facilitate different types of transactions, answer questions, help you find information and resources on our website, and much more.

What can Tex Line help you with?


When you call Aggieland Credit Union for assistance, Tex is available to quickly help you. And don’t fret, when it comes to more complex questions or account assistance, our Aggieland team members are ready to help!

Available Experiences

  • Transactional experiences such as money transfers, balance inquiries, loan payments, and transaction history.*
  • Information on applying for a loan or deposit account
  • Access current deposit and loan rate information
  • Branch locations and hours of operation
  • Routing number
  • Direction for activating a debit or credit card

*For account information and transactional experiences, you will be prompted to authenticate.






Frequently Asked Questions

Tex is a virtual phone assistant that can help to answer questions, help you find information and resources on our website, provide account information, facilitate different types of transactions, and much more.

Tex can answer a variety of questions such as:

  • Branch Locations and Hours of Operation
  • Routing Number
  • Loan Payments
  • Access current deposit and loan rate information
  • Information on applying for a loan or deposit account
  • Transactional experiences such as:
    • Money Transfers
    • Balance Inquiries
    • Loan Due Amount
    • Transaction History
  • Activating a debit or credit card

Tex does not do the following:

  • Provide credit card details and transactional experiences at this time
  • Debit card order
  • Reporting fraudulent activity
  • Wire transfers
Greater Texas|Aggieland Credit Union is leveraging technology to enhance the member experience and providing alternative options for how our members can communicate with us. Tex offers the fastest, most efficient way to get answers from us over the phone and online, as well as conduct transactions without having to speak to our Member Contact Center.
Tex is able to accurately respond to a variety of questions and is always learning along the way to help better serve our members’ needs.
All interactions with Tex are secure by using encryption technology. The software is continuously monitoring for potential security vulnerabilities.
Tex is available to our members 24 hours a day, 7 days a week, 365 days a year.

Tex is a complimentary service offered by the credit union to enhance the member experience.

Currently, Tex is only able to support English.
Yes! Tex can provide links and direct you to the online membership application to become a member or open a secondary account.

Tex may ask authentication questions depending on the request received or transaction experience requested.

If Tex is unable to answer your question, you will be given the option to speak with a member service representative. You can also ask to speak with a representative by following the prompts provided.

Yes! Tex can send a variety of links via text message, too!